SWEET PIECES BAKERY NEED TO KNOWS
1. A
non-refundable 50% deposit is due on all orders in order to secure the date.
Your order is not booked until a deposit is received. This deposit is used to buy the necessary supplies. The remaining 50% of your balance is due 4 days prior to pickup/delivery. If you would like to pay the total in advance, that is also acceptable.
2. If you must cancel after paying in full, 50% of your order will be refunded to you. No deposits will be returned even if your order has not yet commenced.
3. All cake orders need a
minimum two-weeks notice. Cupcakes, Cake Pops, and Desserts dipped in chocolate require a minimum of one (1) week notice.
4. If you need to place an order under one (1) week notice (anywhere from 1 to 6 days prior, please email me as soon as possible.
Last minute orders will be subject to a
“rush order fee”
if it can be accommodated.
5.
Changes to an order can only be done up to one (1) week prior to your order being due. ALL Cake Topper orders cannot be changed once your deposit is paid. Our toppers are made by a third party and we have no control over their policies. Please be sure you are completely satisfied with your request before placing it.
6. As I work from home, pick up times are essential to the smooth flow of business. If your pick up time is delayed at no fault of Sweet Pieces Bakery, you will be charged an extra fee. Please be courteous of our time and the time of our other customers. Your cake may not be the only one due that day.
While we strive for the utmost quality, there may be minor imperfections. I implore you to have a look at our gallery and read our testimonials.
Any Questions?
Please use our form to contact us! We would be happy to answer any questions that you may have.
